Spa Sales Associate

Spa Sales Associate

Location: Nashville, TN

Company: Union St Salon & Lofts

Employment Type: Full-Time

Position Overview

We are seeking a highly motivated Spa Sales Associate to join our luxury salon and spa team. This role is ideal for someone who has a passion for beauty, wellness, and customer service while also possessing strong sales abilities. The ideal candidate must be licensed in the beauty industry and have a proven track record of driving sales, building client relationships, and delivering exceptional guest experiences.

This position plays a key role in increasing membership sales, retail product sales, service bookings, and ensuring every guest receives a five-star experience.

Responsibilities

Drive sales of spa memberships, packages, retail products, and service upgrades
Meet and exceed individual sales goals and performance targets
Build strong relationships with new and returning clients through personalized consultations
Educate clients on spa services, treatments, and recommended products
Handle guest inquiries, concerns, and service recovery situations professionally
Provide exceptional customer service before, during, and after appointments
Assist with front desk operations including scheduling appointments, check-ins, and payment processing
Maintain cleanliness and organization of retail and reception areas
Support inventory management, including stocking retail products and supplies
Lift and move inventory, supplies, and equipment weighing up to 50 pounds
Collaborate with spa service providers to create a seamless guest experience
Follow company standards for professionalism, presentation, and guest satisfaction

Qualifications

Must hold an active Cosmetology, Esthetician, or Nail Technician license
Minimum of 2+ years of proven sales experience in any industry
Demonstrated track record of meeting or exceeding sales goals
Strong customer service background with experience handling client concerns and resolving issues
Excellent communication and interpersonal skills
Comfortable working in a fast-paced luxury hospitality environment
Ability to lift and carry up to 50 pounds regularly
Strong organizational and multitasking abilities
Experience in spa, salon, wellness, hospitality, or retail environments is preferred but not required

Preferred Traits

Passion for beauty, wellness, and self-care
Confident in upselling and closing sales opportunities
Professional appearance and demeanor
Strong problem-solving skills
Team-oriented mindset with a positive attitude

Pay: $22.11 - $26.62 per hour

Experience:

Sales: 2 years (Required)
Customer service: 2 years (Required)

License/Certification:

Cosmetology License/ esthetician / or Nail tech (Required)

Ability to Commute:

Nashville, TN 37201 (Required)

Work Location: In person