Spa Attendant - Female Locker Room (Full Time)

Overview
--------

Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.

Responsibilities
----------------

* Welcome guests
* Communicate and describe the spa offerings and their benefits.
* Maintain an understanding and knowledge of the spa industry.
* Communicate all spa protocols and procedures to guests.
* Provide all guests with an introduction to the spa facilities
* Service guests: beverages and miscellaneous items
* Oversee guest treatment schedule; Ensure guests are picked up on time by provider.
* Maintain cleanliness of Spa locker room, wet facilities and lounges.
* Maintain cleanliness of restrooms and relaxation lounge.
* Maintain cleanliness and tidiness of spa facility (perform necessary housekeeping duties).
* Handling of clean and soiled linen and terry.
* Maintain a friendly and helpful attitude with guests and other staff members.
* Must have ability to multi- task
* Must have ability to focus attention on 'details'
* Requisition supplies and spa collateral.
* Participate in scheduled meetings and trainings as requested.
* Conduct inventory of products and supplies.
* Be responsible for the cleanliness of the immediate work area as well as the general property.
* Jewelry is prohibited except for wedding rings and watches and approved earrings for female employees.
* Be attentive to any actions, objects, or conditions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions.
* Subscribe to proper grooming, dress, and uniform standards as set forth by Company policy.
* Be courteous to all guests and coworkers.

**Additional Duties & Responsibilities:**

* Maintain the company image and vision statement.
* Make optimal use of financial resources.
* Participate in ongoing training and encourage the personal development of each associate.
* To provide an exceptional guest experience.
* Practice effective listening (seek to understand).
* Perform related duties as required.
* Perform duties in a safe manner, routinely observing all safety procedures. Report all accidents and injuries in a timely manner.

Qualifications
--------------

* Must have basic knowledge of cleaning and organizing.
* Must be able to speak, comprehend, read, and write English.
* Must have strong customer service skills.
* Must have strong communication skills.
* Must have ability to implement and uphold service standards.
* Must have ability to prioritize and organize work assignments.
* Must have ability to interact with all associates and resort guests.
* Must be able to effectively handle stressful, high-pressure situations.
* Must be able to exert up to 50 pounds of force occasionally and able to constantly lift, carry, pull or push up to 20 pounds of force.
* Must be able to stand or walk for long periods of time.

**Experience, Education, & Licensure:**

* High School education or equivalent.
* Experience in the hospitality industry (preferred).

Compensation

Base Pay Start Rate: $18.65/Hr

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!