Shift Lead, Licensed Cosmetologist

As a keyholder, Shift Leads are the manager-on-duty when the manager is out, and are developing their business acumen and team management skills to be the next Manager of a Hair Color Bar. Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.Support all aspects of the business as needed, including but not limited to: front of house and backof house operations, adhering to all company standard operating procedures, and assisting guests with retail orders.Provide consultations & all services offered on the menu (including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services. )Ability to step in as the manager-on-duty to foster a positive and collaborative approach, valuing team members ideas and insights through continuous coaching and feedbackContribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.Ensure Hair Color Bar meets company standards as it relates to merchandising, inventory, company asset security.Demonstrate mastery of all Madison Reed systems, policies, processes and proceduresCoach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities.Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings.Support recruiting, interviewing, onboarding, performance management, coaching, talent development and training of team members as needed by the Manager. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. While a criminal record does not automatically disqualify a candidate, the results will be reviewed as part of the hiring decision.

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