Senior Style Consultant, In-Salon - Baltimore, MD

Senior Style Consultant, In-SalonGeneration Tux is seeking an enthusiastic, customer-focused Senior Style Consultant, In-Salon to lead our presence at a well-established wedding dress shop in Baltimore, MD. As the formalwear expert, you'll be the face of Generation Tux, guiding clients through their men's formalwear rental journey for weddings and special events. From walk-ins to scheduled appointments, you'll deliver exceptional service, provide expert style advice, and seamlessly connect the Generation Tux digital experience with an in-store, high-touch environment.

Key Responsibilities

Welcome and assist both walk-in and appointment-based customers with a warm, professional demeanorGuide clients through style and fit selections, coordinating looks for grooms, groomsmen, and wedding party membersEducate customers on Generation Tux offerings, including Free Swatches, Free Home Try-On, and the Wedding Party Management toolSales & Conversion

Drive bookings through one-on-one consultations and confident upsellingTrack leads, manage follow-ups, and support group coordination for larger eventsMeet or exceed individual performance and conversion goalsWedding Dress Shop Partnership

Foster a collaborative relationship with the salon staff to create mutual successIdentify referral opportunities and promote in-house visibilityMaintain all in-store displays, marketing materials, and garment samplesOperations & Reporting

Manage appointment schedules and digital tools for client records and reportingEnsure the space is clean, organized, and in line with the Generation Tux brand standardsSupport logistical tasks, customer communications, and merchandise upkeepLeadership

Serve as the on-site Generation Tux representative and point of contactAssist in onboarding or mentoring new associates, as neededQualifications:

Experience: Minimum of 2+ years of experience in retail, hospitality, or a similar customer-facing role, preferably within the fashion or formalwear industry.Sales Skills: Proven ability to meet or exceed sales targets, with strong upselling and cross-selling abilities.Styling Expertise: Experience in fashion or formalwear styling, with an eye for detail and knowledge of current trends.Leadership: Ability to mentor and support junior team members as needed, with a proactive and solution-oriented approach.Customer Service: Exceptional communication and interpersonal skills, with a passion for delivering high-quality service and building lasting client relationships.Technical Skills: Comfort with using iOS technology, Google Suite, different software, managing appointments, and handling basic inventory tasks.Benefits:

Comprehensive health, dental, vision insurance, and more.Employee discounts on Generation Tux products.A supportive, dynamic work environment that values innovation and excellence.At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, respect, and equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.