Meets with Resident Services Coordinator to establish property work plans and develop course of action.Responds to questions and complaints from the public.Manages the rental program utilizing forms, documents, and computer programs following company, HUD, LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy.Oversees all aspects of rental/management office. Fosters a positive, active and collaborative relationship with residents and coordinates residents' services for units.Conducts resident meetings.Responds to questions and complaints from residents.Manages staff and oversees hiring, termination, status changes and performance management decisions.Conducts performance and compensation appraisals.Sets standards for work performance and communicates standards to employees.Conducts weekly staff meetings.Trains and develops employees, including new hire 90-day assessment/feedback.Performs site inspections for continued compliance following company, HUD, and LIHTC rules and regulations, policies and procedures.Handles all aspects of site and unit inspections.Interacts with housing and human service agency personnel, lenders and investors.Assists with marketing activities to promote the property. The candidate must possess strong organizational and management skills and the demonstrated ability to work as a critical member of a team that is committed to building strong communities. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. As a regular, full time employee at Beacon you can expect: Health & Wellness Benefits.
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