Santana Row Salon Front Desk Evening Anchor

Job Type: Part‑time (28 hours), Monday–Thurs 4:30 PM- 9:30 PM, Sat 9-5:30 Schedule: Consistent schedule

⭐ About Us

Atelier Salon is a calm, boutique environment focused on elevated hospitality and a grounded, welcoming guest experience. We are looking for an Evening Front Desk Anchor — someone who sets the emotional tone of the salon and keeps the floor steady, warm, and organized.

This role is about hospitality, presence, and consistency not admin, chaos, or multitasking.

⭐ About the Role

As our Front Desk Anchor, you are the first impression and the emotional thermostat of the salon. You greet guests, answer phones, schedule appointments in real time, and support the flow of the day with calm confidence.

You will NOT be responsible for back‑office admin, confirmations, inbox management, or juggling 20 tasks at once. Your job is to hold the space, not manage chaos.

⭐ You Are:

warm, steady, and unflappable
great with people and naturally hospitable
calm under pressure
someone who enjoys routine and structure
someone who prefers depth over speed
someone who thrives in a calm, boutique environment
polished, professional, and grounded in your presence
Detail oriented, accurate, and consistent.
Willing to follow scripts and understand scheduling nuance

Backgrounds that tend to thrive in this role:

hotel front desk, spa front desk, yoga studio front desk, boutique retail, medical/dental front desk, café host/barista, concierge, customer service, guest experience.

⭐ You Will:

greet guests with warmth and professionalism
answer phones with a calm, confident tone
schedule guests in real time using our routing system (no admin scheduling)
support stylists with timing and guest flow
protect routing and maintain consistency
set the emotional tone for the salon
maintain a polished, organized front desk environment

⭐ You Won’t:

do admin or back‑office tasks
manage confirmations or reminders
juggle 20 tasks at once
handle inbox
manage chaos

This is a hospitality‑focused role, perfect for someone who loves being the calm, welcoming presence in a boutique environment.

Pay: $22.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Application Question(s):

This role is calm, structured, and hospitality‑focused. Does that describe the type of environment you prefer?
This role requires a warm, steady, unhurried tone when speaking with guests. Are you comfortable maintaining that tone throughout the day?
This role does NOT include admin tasks (confirmations, inbox, back‑office work). Are you looking for a hospitality‑focused role rather than an administrative one?
Are you comfortable following a structured scheduling and routing system rather than making independent decisions about where guests go?
Have you worked in a hospitality, guest experience, or front desk role before (hotel, spa, salon, yoga studio, boutique retail, medical/dental front desk, café host/barista)?
Are you looking for a long‑term, stable role rather than a stepping‑stone to another position?
This position is Monday–Thurs 4:30 PM- 9:30 PM, Sat 9:30-6. Are you fully available for this schedule?

Ability to Commute:

San Jose, CA 95128 (Preferred)

Work Location: In person