Position Overview
Salon Sales Associate/ Front Desk Coordinator
-Prior salon, spa or hospitality customer service experience with accompanying knowledge of beauty industry.
-High school diploma or equivalent
-Must be reliable, professional, timely
-Must have a love of people and willingness to serve
-Must be organized and have the ability to multitask
-Must be available to work evenings and weekends (Saturdays)
-Be open to additional customer service and point of sales training
-Must always look fashionable and professional
-Ability to work with salon software
Duties
Include but are not limited to
-Ability to upsell retail and customer memberships
-Keeping salon looking clean, organized and work with manager to keep retail and supplies stocked
-Check in/ out inventory
-Answer phones
-Booking appointments effectively and efficiently
-Check-in/out clients
-Ability to process cash and credit card transactions
-Capable of getting all necessary client info and enforcing cancellation policy
-Ability to problem solve when customer conflicts arise
-Attends all mandatory meetings and team building events
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
Employee discountPaid time offExperience:
Salon or spa: 1 year (Preferred)Salon software: 1 year (Preferred)Customer service: 2 years (Preferred)Shift availability:
Day Shift (Preferred)Work Location: In person
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