Salon Receptionist/Manager

Position Overview

Studio 92 Braids is seeking an experienced, professional, and customer-focused Receptionist / Salon Manager to oversee front desk operations, appointment scheduling, customer service, and daily salon coordination.

The ideal candidate is highly organized, detail-oriented, and capable of managing a braiding salon with multiple stylists and simultaneous appointments.

Responsibilities

Customer Service

Greet and assist clients professionally
Answer incoming phone calls, text messages, and inquiries
Respond to social media messages and website inquiries
Resolve client concerns and scheduling conflicts
Maintain a welcoming salon environment

Appointment Management

Manage Booksy appointments
Confirm appointments and deposits
Coordinate multiple stylists and overlapping bookings
Handle cancellations, reschedules, and waitlists
Monitor daily schedules to maximize salon capacity

Sales & Revenue Growth

Recommend services and upgrades
Promote human hair bundles and salon products
Encourage rebooking before clients leave
Assist with promotional campaigns and special offers

Administrative Duties

Maintain client records
Process payments and receipts
Track inventory and supplies
Assist with daily opening and closing procedures
Prepare reports as requested

Team Coordination

Communicate effectively with braiders and staff
Ensure appointments run on schedule
Support salon operations and workflow

Qualifications

Required

Minimum 2 years of receptionist, customer service, or salon management experience
Strong communication and interpersonal skills
Experience using booking software (Booksy, Vagaro, GlossGenius, etc.)
Excellent multitasking and organizational abilities
Reliable transportation
Professional appearance and demeanor

Preferred

Beauty salon or braiding salon experience
Social media management experience
Sales or retail experience
Knowledge of braiding styles and hair extensions

Compensation

Competitive hourly pay based on experience
Performance bonuses available
Opportunities for shared profit

Schedule

Full-Time or Part-Time
Monday - Saturday /Tuesday - Saturday

Success Metrics

The ideal candidate will:

Maintain excellent customer satisfaction
Reduce scheduling errors
Improve client retention
Support overall salon growth

To apply, please submit your resume and relevant experience.

@ [email protected]

or call 4695350684

Pay: $15.00 - $18.00 per hour

Benefits:

Relocation assistance

Work Location: In person