We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone or in person and processing transactions. Staggering appointments and assisting technicians with rotations. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
Warmly greet clients, walk them to the proper station and inform assigned technician of their arrival
Book and confirm appointments via phone
Process transactions (cash and credit cards) and issue receipts
Offer beverages and chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Cross-sell services and products when appropriate (gift cards)
Maintain a tidy reception area
Assist with prepping supplies for technicians
Skills
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstances
Job Types: Part-time, Full-time
Pay: From $14.00 per hour
Benefits:
Employee discount
Flexible schedule
Education:
High school or equivalent (Preferred)
Work Location: In person
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