Salon Receptionist

Overview
Join our Team at House of Mane West Palm Beach as a Salon Receptionist, where your energy, positivity, and enthusiasm will set the tone for an exceptional client experience!

In this dynamic role, you will be the welcoming face of House of Mane West Palm Beach, managing appointments, assisting clients, and supporting daily operations.

This position offers an exciting opportunity to work in a fast-paced setting.

Responsibilities include but are not limited to:

Greet clients warmly upon arrival and ensure they feel valued and comfortable from the moment they walk in.Manage appointment scheduling using POS (Point of Sale) systems efficiently and accurately.Answer phone calls with professionalism and courtesy, providing information about services and promotions.Assist clients with product demos, upselling retail items, and explaining salon packages to enhance their experience.Handle cash transactions, perform cashiering duties, and maintain accurate cash handling records.Maintain the cleanliness and organization of the reception area, including merchandising and stocking retail products.Support salon staff by coordinating schedules, managing client flow, and ensuring smooth daily operations.Qualifications

Familiarity with hair salon services and procedures is essential.Experience using salon booking softwares, specifically "Phorest" highly desirable.Previous experience in Salon Receptionist, is highly desirable.Strong communication skills with the ability to engage clients effectively in bilingual settings is a must.Experience with POS systems, cashiering, and basic math for handling transactions accurately.Knowledge of merchandising, stocking, and retail math to support product presentation and sales goals.Excellent phone etiquette and interpersonal skills to build rapport with clients.Supervising experience or leadership qualities are a plus for supporting team initiatives.Join us to be part of a lively team dedicated to delivering outstanding service while growing your skills in a supportive environment!

Pay: $15.00 - $16.00 per hour

Benefits:

Employee discountFlexible scheduleEducation:

Bachelor's (Preferred)Experience:

salon receptionist: 1 year (Required)Language:

spanish and English (Required)License/Certification:

Cosmetology License (Preferred)Ability to Commute:

West Palm Beach, FL 33401 (Required)Work Location: In person