Salon Receptionist
Atelier Salon | Wellesley, MA | Approximately 20 to 30 hours per week
About AtelierAtelier is a luxury salon in Wellesley where beautiful hair and thoughtful hospitality go hand in hand. We want every guest to feel welcomed, cared for, and confident from their first conversation with us through the end of their visit.
About the PositionWe’re hiring a Guest Services Coordinator to join our front desk team. You’ll welcome guests, manage appointments, and help each day run smoothly for our clients and stylists. This role reports to our Guest Services Manager.
The position averages approximately 30 hours per week and requires some evening and Saturday availability.
What You’ll DoGreet guests, check them in and out, offer beverages, and help make each visit feel personal.Answer calls and messages warmly and professionally.Book and rebook appointments accurately, help guests choose the right services and stylists, and manage schedule changes.Process payments, maintain guest records, and explain salon policies clearly.Respond to guest questions and concerns, bringing in a manager when needed.Keep the front desk and retail areas clean, organized, and stocked.Prepare welcome gifts and support the salon team with daily needs.
Who We’re Looking ForYou’re friendly, polished, dependable, and attentive to detail. You can manage several priorities while staying calm and gracious with guests. You communicate clearly, take initiative, and enjoy being part of a team.
Previous salon front desk experience is strongly preferred. We’ll also consider candidates with exceptional experience in hospitality, retail, or another guest-facing role who are ready to learn salon scheduling and services.
Pay Rate & Benefits: $17-$20/Hour- based on experience. Complimentary hair services, 40% Retail Product Discount
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