This role is ideal for someone with a hairdressing or salon background who understands how important the desk is to keeping the salon running smoothly. You'll be the first point of contact for our clients and play a key role in the day-to-day organisation of the salon. Answer phones and manage salon bookingsGreet, seat and look after clients in salonQuote services accurately (phone & in-salon)Take payments and rebook clientsUtilise salon software for bookings, notes and client managementGeneral admin dutiesReply to emails, reviews, Instagram & Facebook enquiriesAssist with newsletters and client communicationTake before & after photosCreate basic content for social media (preferred, not essential)Look ahead in the diary and actively help fill all stylistsSupport the team where needed, including assisting with shampooing or basic salon supportAbout You Confident with customer service and client communicationComfortable using salon software and booking systemsHighly organised with strong attention to detailProactive, reliable and able to work independentlyFast learner with common sense and initiativeComfortable in a fast-paced salon environmentWilling to learn new systems, social media tasks and salon processesDemonstrated proficiency in salon software systems for bookings and client managementWhat We're Looking For Pay: $19.78 - $21.34 per hour
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