Job Summary
Nail Snob Phoenix is seeking a highly organized, reliable, and proactive Salon Operations Manager to oversee daily operations and ensure a seamless experience for both clients and nail technicians.
This is a hands-on role that requires strong leadership, attention to detail, and the ability to keep the salon running efficiently at all times.
Key Responsibilities:
Manage front desk operations including client check-in and check-out
Handle cash transactions and maintain accurate daily reporting
Provide exceptional customer service (in person, phone, and text communication)
Answer phones, respond to messages, and assist with bookings
Organize and manage daily nail technician schedules
Monitor appointment flow and ensure services stay on time
Problem-solve client or scheduling issues quickly and professionally
Track inventory, restock supplies, and receive/open packages
Oversee sanitation practices and ensure proper cleaning of implements
Ensure nail techs are maintaining cleanliness and completing end-of-shift duties
Qualifications:
Previous salon, spa, or front desk management experience preferred
Strong communication and leadership skills
Ability to multitask in a fast-paced environment
Detail-oriented with strong organizational skills
Professional, dependable, and solution-driven
Experience with booking systems (Square or similar) is a plus
Schedule:
Must have flexible availability (including weekends)
Why Join Nail Snob Phoenix?
Work in a high-end, fast-growing salon environment
Be a key part of daily operations and team success
Opportunity for growth within the company
Pay: $18.00 - $22.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
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