Salon Operations and Retail Manager

Salon Operations & Retail Manager

Salon 695 | Denver, Colorado Full Time | On Site

65,000–70,000 annually, plus performance bonuses and additional benefits

The Opportunity

Salon 695 is seeking an experienced operations and retail leader to manage our front desk, retail business, daily salon operations, and growing team.

Our salon is home to approximately 24 independent beauty professionals, a curated retail boutique, and the developing Salon 695 Squad. This is a high-ownership position for someone who can bring structure to a busy environment, strengthen accountability, grow revenue, and create an exceptional experience for clients and beauty professionals.

This is not a traditional front-desk management role. We need a capable business operator who sees what needs to be done and follows it through to completion.

Responsibilities

Lead daily salon operations and maintain consistent standards Manage, train, schedule, and evaluate front-desk employees Own retail sales, inventory, merchandising, purchasing, and product education Track retail performance and recommend specific ways to increase revenue Create and maintain effective procedures, checklists, and reporting systems Build professional relationships with approximately 24 independent beauty professionals Manage client concerns with discretion and sound judgment Coordinate vendors, supplies, maintenance, events, and salon communications Support marketing initiatives and prospective renter follow-up Help launch and manage the Salon 695 Squad, including scheduling, service standards, rebooking, retail performance, and team accountability

Experience and Qualifications

At least three years of management experience in a salon, spa, med spa, boutique retail, luxury hospitality, or another service-based business Demonstrated responsibility for operations, employee performance, and customer experience Proven retail, sales, merchandising, or inventory-management experience Experience using sales reports and performance goals to improve results Strong working knowledge of scheduling, point-of-sale, email, spreadsheets, and business-management systems Excellent written and verbal communication Ability to manage competing priorities without losing attention to detail Experience with Phorest, Google Workspace, Square, Clover, or similar platforms is a plus

The Right Person

You are organized, commercially aware, and exceptionally reliable. You communicate directly, maintain high standards, and are comfortable holding others accountable. You solve problems without unnecessary drama and do not require repeated reminders to complete important work.

You understand that excellent hospitality and strong business performance belong together.

Why Salon 695?

This position offers meaningful authority and the opportunity to shape the next stage of an established salon. You will have the ability to improve operations, build a stronger retail business, develop a team, and make a measurable impact.

Compensation and benefits include:

65,000–70,000 annual salary Performance-based bonus opportunities Paid time off Beauty service and product benefits Additional benefits based on experience

To Apply

Please submit your résumé and brief answers to the following:

What operation, location, or department have you helped improve?
What measurable retail or sales results have you produced?
Why are you interested in leading operations at Salon 695?

Pay: $65,000.00 - $70,000.00 per year

Benefits:

Employee discount
Health insurance
Paid time off

Work Location: In person