Salon Operation Coordinator Full-time

Join the team behind one of New York City's leading Japanese gel nail salons.

At Mellow Bar, our front desk team is at the heart of the client experience. From welcoming guests to coordinating appointments and supporting daily operations, you'll play an important role in helping our salon run smoothly.

Whether you're experienced in hospitality or looking to grow your career in customer service and business operations, we provide the training, support, and opportunities to help you succeed.

You'll work with a team that cares about quality, you'll learn valuable business skills, and you'll have room to grow.

What You'll Do

Coordinating appointments to maximize technician productivity

Helping clients choose the right services

Solving scheduling challenges

Managing memberships and client accounts

Supporting salon operations

Communicating with technicians and leadership

Improving workflows and customer experience

Learning how a growing business operates behind the scenes

Who We're Looking For Someone:

Loves staying organized

Notices small details others miss

Learns new systems quickly

Enjoys solving problems

Can remain calm during busy periods

Communicates professionally and confidently

Wants to continuously improve

Experience in salons is helpful, but a growth mindset is much more important.

And:

1+ year of customer service experience preferred

Availability on Friday, Saturday, and Sunday required (4th day is flexible)

Reliable, organized, and team-oriented

Strong communication and interpersonal skills

Comfortable handling transactions and using POS systems

Must be available at least one weekend day per week

Ability to lift up to 20 lbs if needed

Interest in the beauty/wellness industry and client care

Growth Opportunities

Many companies hire receptionists.

We develop business professionals.

As you grow, you'll have opportunities to learn:

Operations management

Client experience

Scheduling strategy

Team coordination

Membership management

Customer service leadership

Marketing projects

Training and onboarding

Assistant management

If you enjoy learning and taking initiative, there is significant room for growth.

Benefits

Health insurance eligibility

Paid training

Employee discounts

Career growth opportunities

Supportive team environment

We believe great businesses are built by people who care about details and are always looking for better ways to serve clients.

Email your resume to [email protected]

Pay: $17.00 - $19.00 per hour

Benefits:

Employee assistance program
Employee discount
Health insurance
Professional development assistance

Work Location: In person