Salon Manager

Henrico, VA, US
Richmond, VA, US

Lead People. Elevate Experiences. Grow Your Career.
If you're a people-centered retail manager who thrives in a fast-paced environment, knows how to motivate a team, and loves creating memorable guest experiences, Mango Salon is ready for you.

Why This Role Will Excite You
At Mango Salon, a Salon Manager is more than an operations leader-you're the heartbeat of the guest experience and the coach behind a high-performing team. You'll have the autonomy to lead, the support to grow, and the opportunity to make a real impact every single day. What You'll Do

Lead the Floor & the Team

Deliver exceptional, personalized service to every guest
Create a welcoming, high-energy environment for guests and team members
Coordinate the service floor to keep the day running smoothly

Coach, Develop & Inspire

Train, coach, and support your team's growth and performance
Build strong relationships with Designers, Guest Services, and Assistants
Reinforce Mango's culture, values, and initiatives

Manage the Business

Oversee scheduling and staff coverage in partnership with the Scheduling Manager
Maintain strong knowledge of salon services, systems, and operations
Support the Welcome Desk and Reservation Center as needed
Problem-solve in real time and keep priorities moving forward
What We're Looking For

People management experience required (retail leadership experience strongly valued)
Salon or service-industry experience is a plus-but not required
A natural relationship builder who enjoys coaching and motivating others
Strong communication, organization, and problem-solving skills
A positive, professional leader who thrives in a fast-moving environment
Flexibility to work evenings, weekends, and across multiple locations
A desire to grow your career with a company that promotes from within
Who We Are

Founded in 2003, Mango Salon is a locally owned business serving the Richmond and Western Henrico communities with three locations. We're deeply committed to exceptional service, a strong team culture, and giving back.
Our recognitions include:

Salon Today Top 200 Salons in the Country (10+ years)
2023 Salon Today Top 200 for Compensation & Benefits

Richmond Times-Dispatch Top Workplaces Award (2022-2026)

Readers' Choice Awards from Virginia Living and Richmond Magazine
Why You'll Love Working at Mango

We believe in being amazing, profitable, and generous-to our team, our guests, and our community.
Benefits include:

Supportive, team-driven culture
Clear career pathing and leadership development
Competitive pay
Profit Sharing Retirement Plan
Comprehensive benefits package
Paid time off
Community involvement opportunities
Discounts on services and products
Ready to lead, grow, and make an impact?
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Mango Salon is proud to be an Equal Opportunity Employer.