JCPenney in Madison, WI seeks a Salon Customer Experience Specialist to greet guests, manage front desk, schedule appointments, and support sales. You will blend exceptional service with product knowledge to enhance guest experience and drive retail revenue.
You’ll collaborate with stylists, promote JCPenney Rewards, and help deliver promotions and events. This role emphasizes hospitality, accuracy, and the ability to upsell while maintaining salon standards.
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