Salon Front Desk Coordinator

Job Overview

The Front Desk Coordinator plays a vital role in ensuring a welcoming and efficient environment for both customers and staff. This position involves managing front desk operations, providing exceptional customer service, and supporting various administrative tasks. The ideal candidate will possess strong communication skills, retail experience, and the ability to multitask effectively in a fast-paced setting.

Duties

Greet and assist customers as they enter the establishment, ensuring a positive first impression.
Manage phone inquiries with professionalism and excellent phone etiquette.
Process transactions accurately using POS systems, including cashiering and cash handling.
Provide product demonstrations to enhance customer understanding and engagement.
Upsell products and services to maximize sales opportunities.
Supervise front desk staff, providing guidance and support as needed.
Maintain merchandising displays to ensure an appealing shopping environment.
Assist with stocking shelves and managing inventory levels.
Handle customer inquiries and resolve issues promptly to ensure satisfaction.

Qualifications

Previous experience in retail sales or customer service is preferred.
Supervising experience is a plus, demonstrating leadership capabilities.
Strong communication skills with the ability to interact effectively with customers and team members.
Basic math skills required for cash handling and retail transactions.
A passion for providing exceptional customer service in a high end salon setting.
Join our team as a Front Desk Coordinator where your contributions will help create an outstanding experience for our customers while supporting the operational success of our business.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

Employee discount
Paid time off

Work Location: In person