Salon Front Desk Associate

Overview

Join our vibrant team as a Salon Front Desk Associate, where you will be the welcoming face and organizational hub of our bustling salon.

This energetic role is perfect for someone who thrives on delivering exceptional customer service, managing daily operations with enthusiasm, and creating a positive experience for every guest. As the first point of contact, you’ll ensure smooth scheduling, handle retail transactions, and support the team in maintaining a stylish and inviting environment. Your proactive attitude and excellent communication skills will help foster loyalty and excitement among clients and staff alike.

Duties

Greet clients warmly upon arrival, ensuring they feel valued and comfortable from the moment they walk in
Manage appointment scheduling using POS (Point of Sale) systems, confirming bookings and adjusting as needed
Handle all cashiering responsibilities with accuracy, including cash handling, credit card processing, and balancing registers at shift end
Promote retail products through upselling techniques and product demos to enhance client satisfaction and salon revenue
Maintain an organized front desk area by stocking retail shelves, merchandising displays, and ensuring promotional materials are current
Answer phone calls professionally, providing information about services, booking appointments, or directing inquiries to the appropriate team member
Assist with inventory management by stocking supplies, conducting stock checks, and supporting product merchandising efforts
Support the team with basic retail math to process transactions efficiently and accurately while providing excellent customer service

Requirements

Previous experience in retail sales or customer service roles; supervisory experience is a plus
Familiarity with POS systems and cash handling procedures
Strong communication skills with a friendly phone etiquette that makes clients feel appreciated
Bilingual abilities are highly desirable to serve a diverse clientele effectively
Knowledge of merchandising, product demos, upselling techniques, and retail math principles
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Experience working in a grocery store or similar retail setting is advantageous but not required
Basic math skills for cash register operations and transaction accuracy

Join us to be part of an energetic team dedicated to creating memorable experiences for our clients while supporting the vibrant culture of our salon. Your enthusiasm and professionalism will help elevate our brand and ensure every guest leaves feeling fabulous!

Pay: $18.33 - $20.69 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person