Salon Front Desk Associate

ABOUT US

Andalia Head Spa was created to fill a gap in the beauty industry—a place where scalp health, relaxation, and expert care converge. Built on years of cosmetology experience and a deep understanding of women's needs, Andalia introduces a new category of care: one that nurtures the scalp, restores confidence, and leaves every client feeling transformed.

Overview

Join our vibrant team as a Salon Front Desk Associate, where your energy and enthusiasm will set the tone for an exceptional client experience!

In this dynamic role, you’ll be the first friendly face clients see, managing appointments, greeting visitors, and ensuring smooth daily operations. Your positive attitude and excellent communication skills will help create a welcoming environment that keeps clients coming back. This paid position offers an exciting opportunity to develop retail and customer service skills while supporting the overall success of our salon.

Responsibilities

Greet clients warmly upon arrival, providing a friendly and professional first impression
Manage appointment scheduling using POS (Point of Sale) systems efficiently and accurately
Handle phone inquiries with polished etiquette, providing information and booking appointments
Assist clients with product demos, upselling retail items to enhance their salon experience
Maintain cleanliness and organization at the front desk, including stocking and merchandising retail products
Process transactions accurately, including cash handling and basic math calculations for payments and change
Support inventory management by stocking shelves and ensuring product displays are attractive and well-maintained

Requirements

Previous experience in retail sales or customer service is preferred; supervisory experience is a plus
Bilingual abilities are highly valued to serve a diverse clientele effectively
Strong communication skills with excellent phone etiquette and active listening abilities
Familiarity with POS systems, cash handling, and retail math to process transactions smoothly
Ability to perform basic math calculations quickly and accurately
Experience in merchandising, stocking, or grocery store environments is advantageous
Demonstrated ability to multitask in a fast-paced setting while maintaining professionalism

This energetic role invites motivated individuals eager to deliver outstanding service while growing their skills in a lively salon environment. If you’re passionate about helping people look and feel their best, we want to hear from you!

Pay: $19.78 - $21.23 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person