Salon Front Desk Associate

ABOUT US

We're a team of specialist stylists, each one trained in the specific techniques that solve your specific hair problem. Most clients who find us have already sat in a chair where the approach was wrong for their hair. Not a bad stylist. The wrong approach. That is the difference. And that is what we study to fix.

Overview

Join our vibrant team as a Salon Front Desk Associate, where your energy and organizational skills will set the tone for an exceptional client experience. In this dynamic role, you will be the welcoming face of our salon, managing appointments, handling inquiries, and ensuring smooth daily operations. Your enthusiasm and professionalism will help create a warm, inviting environment that keeps clients coming back. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a lively beauty setting.

Responsibilities

Greet clients warmly upon arrival, creating a friendly and professional first impression
Manage multi-line phone systems to schedule appointments, answer questions, and provide information
Handle all front desk duties including check-ins, check-outs, and payment processing using computer software such as Microsoft Office and QuickBooks
Maintain organized filing systems and accurate data entry for client records and appointment schedules
Support office management tasks like calendar management, appointment confirmations, and follow-up communications
Ensure excellent phone etiquette when interacting with clients and vendors to foster positive relationships
Assist with clerical duties such as proofreading documents, managing office supplies, and supporting bookkeeping activities

Skills

Proven experience in front desk or office management roles with strong organizational skills
Excellent customer service abilities with a friendly, professional demeanor
Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools
Familiarity with multi-line phone systems and phone etiquette best practices
Bilingual skills are highly valued to serve diverse client needs effectively
Strong time management skills to prioritize tasks efficiently in a fast-paced environment
Experience with clerical tasks such as filing, proofreading, calendar management, and bookkeeping (e.g., QuickBooks)
Personal assistant or administrative support experience is a plus for handling varied responsibilities with ease

This role is perfect for motivated individuals eager to thrive in a lively salon environment while honing their administrative expertise. We welcome applicants who are detail-oriented, personable, and ready to contribute to a positive client experience every day!

Pay: $18.64 - $20.17 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Tuition reimbursement
Vision insurance

Work Location: In person