SALON DIRECTOR

As the leader of two locations, you will set the tone for the brand experience—ensuring every client leaves feeling confident, refined, and ready to own their next move. Lead, coach, and inspire teams across two salon locationsBuild a culture rooted in accountability, professionalism, and elevated serviceRecruit and develop top-tier talent aligned with the 18|8 brandBe present on the floor—leading by example, not from the sidelinesClient Experience Drive service and retail sales through coaching and daily executionOwn KPIs across both locations: revenue, productivity, retention, and retailExecute local marketing initiatives and in-store promotionsIdentify growth opportunities and implement strategies to scale performanceOperations & Execution A proven leader in a salon, retail, or hospitality-driven environmentStrong operator with experience managing multiple locations or teamsPassionate about men’s grooming, style, and elevated client experienceA coach and developer of people, not just a manager of tasksBusiness-minded with a strong grasp of sales, KPIs, and profitabilityConfident communicator who can motivate, hold accountability, and inspire performanceComfortable in a fast-paced, high-expectation environmentWhy 18|8 Skills: Business Growth, Coaching, Customer Experience, Customer Relations, Customer Retention/Renewal, Inventory Management, Leadership, Maintain Compliance, Marketing, Operations, Order Management, Performance Metrics, Pricing, Product Flow, Profit & Loss, Retail, Retail Merchandising, Retail Sales, Safety Compliance, Safety Standards, Safety/Work Safety, Sales, Service Delivery, Team Building, Team Lead/Manager, Training/Teaching

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