The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution. Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standardsEnsures all Salon equipment is in good working orderWorks with the Salon team to ensure company and state standards are metPartners with loss prevention to provide a safe and client friendly environmentPerformance Standards An understanding of the client's benefits from products and a variety of salon services.Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.What you get: For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. About JCPenney:
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