Salon Coordinator

Company Description Jessica's Color Room Salon is a professional, client-focused salon located in Cromwell, CT, offering a range of hair color and styling services. The salon emphasizes personalized consultations, high-quality products, and a welcoming atmosphere for every guest. Team members work collaboratively to provide consistent, high-standard service and maintain a positive, inclusive environment. The salon values reliability, professionalism, and strong customer relationships, creating an engaging workplace for those who enjoy helping clients look and feel their best.

Role Description The Salon Coordinator is a full-time, on-site role based at Jessica's Color Room Salon in Cromwell, CT. This role is responsible for greeting clients, managing the front desk, and ensuring a smooth check-in and check-out experience. Daily tasks include answering phones, scheduling and confirming appointments, maintaining accurate client records, and coordinating with stylists to manage the appointment calendar. The Salon Coordinator handles payments, rebookings, and product sales, while helping maintain a clean, organized reception area. This position also supports overall salon operations by assisting with client inquiries, resolving minor issues, and promoting a welcoming, professional atmosphere.

Qualifications

Candidates should possess strong phone etiquette and appointment scheduling skills.Candidates should possess receptionist duties experience, including front desk management and handling client check-in/out.Candidates should possess excellent communication and customer service skills.Attention to detail and the ability to manage multiple tasks in a fast-paced environment.Basic computer proficiency and familiarity with scheduling or POS systems.Reliable attendance, professional appearance, and a friendly, approachable manner.Previous experience in a salon, spa, or customer-facing role is preferred but not required.