Salon Coordinator

The Front Desk Coordinator is responsible for guest experience, scheduling accuracy, front desk operations, and administrative execution. You will be expected to follow established systems, meet performance standards, and contribute to a clean, calm, and elevated salon environment. Manage incoming phone calls, emails, deliveries, and general correspondence Process transactions accurately, issue receipts, and support retail sales at checkout Maintain front desk systems including STX scheduling, guest profiles, and daily reports Perform administrative tasks such as filing, data entry, transaction logging, and record updates Support inventory tracking and notify management of low stock or supply needs Maintain a clean, organized, and professional reception and lobby area at all times Support daily salon flow by assisting with light operational tasks as needed Uphold Madusalon’s standards for appearance, attire, and workspace presentation High school diploma or GED required Minimum 1 year of receptionist, front desk, or customer-facing experience (salon or hospitality preferred) Proficiency with administrative software (GSuite, Microsoft Suite; scheduling systems a plus) Strong written and verbal communication skills Excellent time management, organization, and multitasking abilities Ability to remain calm, professional, and solution-focused in stressful situations Sales-minded with a service-first approach Consistent professional appearance and positive demeanor Reliable, punctual, and detail-oriented

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