Salon Coordinator

Company Description

Air Bar Blowouts & Extensions is the pioneer of blow-dry bars in Naples since 2014. We offer a range of full-salon services while being known as a blow-dry bar, including extensions, updos, keratin treatments, and we specialize with master artists in cuts and color. Our vision is to make our guests feel as great on the inside as they look on the outside. We are a vibrant and energetic salon where you will engage with an affluent, international, and fashionable clientele, often including high-profile individuals. The space itself is a stunning, impeccably maintained, modern salon featuring a 30-foot long crystal bar where guests enjoy movies and runway fashion shows while sipping wine, champagne, cocktails, or espresso and cappuccino while having their hair styled by some of the most talented stylists in the industry, using the most luxurious products available. We emphasizes consistent guest experiences, attention to detail, and a collaborative team culture.

Role Description

The Salon Coordinator is a full-time position, offering 32-38 hours per week, with a set schedule after training. This is not a meet-and-greet position, but managerial in many ways, very busy, and with high expectations of professionalism, work ethic, and commitment to a long-term position focused on complete hospitality and overall experience to our guests.

You will be an integral part of an amazing team offering opportunities for rapid growth. You are able with a proven track record, to ascend to managerial and director positions while at the same time increasing your pay. We envision the person we hire will naturally assume this role after mastering the fundamentals of how our salon operates. This role works closely with the salon team to uphold service standards, support a positive atmosphere, and deliver the highest level of guest satisfaction.

Qualifications

Exceptional communication skills (verbal, phone, email) with the ability to build rapport and handle guest interactions professionally for top-tier customer service. Strong organizational skills and record-keeping abilities with great attention to detail, and the ability to manage multiple tasks in a fast-paced environment.Proficiency in handling office equipment, printers, and POS systems.Experience with Microsoft Excel, Word, and Point of Sale software.Familiarity with transaction processing.Reliability, punctuality, and a team-oriented mindset; prior experience in salon, spa, or hospitality settings is a plus.Availability for full-time work, including evenings and weekends as needed.Ability to be in as early as 7:45AM if opening, and staying as late as 8:15PM if closing.

Responsibilities

Uphold and elevate our stellar reputation delivering exceptional customer service.Provide a warm and professional experience from the time guests arrive to the time they leave.Handle transactions, promote products and sales, and contribute to our profitability.Manage appointments and confirmations through phone, text, and email.Actively sell products and assist in closing product sales for stylists.Demonstrate genuine care for our guests, team members, and salon as a whole.Encourage guests to invest in packages, memberships, and gift cards.Help maintain a spotless salon.Inform clients about our services, products, and special events.Upsell additional salon services.

If you are a charismatic, detail-oriented individual with a passion for the beauty and fashion industry, along with exceptional customer service and sales skills, we invite you to apply for this exciting opportunity at Air Bar. Join us in creating extraordinary experiences for our valued guests while growing your career in a dynamic salon environment.

This full-time position, requires flexibility, focus, prioritization as your only job, and a long term commitment to the position.

We look forward to hearing from you!