Sept. 19, 2026

Salon Concierge

Salon Vivace Richmond, Virginia

Job Summary

We are seeking an energetic and personable Salon Concierge to be the welcoming face of our salon, providing exceptional customer service and administrative support. In this vital role, you will manage front desk operations, assist clients with appointments, and ensure a smooth and enjoyable experience for every visitor. Your enthusiasm and organizational skills will help create a vibrant, professional environment where clients feel valued and cared for from the moment they walk through the door. This paid position offers an exciting opportunity to develop your office management skills within a dynamic beauty setting.

Responsibilities

Greet clients warmly upon arrival, ensuring they feel comfortable and appreciated
Answer multi-line phone systems promptly with professional phone etiquette, directing calls efficiently
Schedule, confirm, and manage client appointments using calendar management tools
Handle client inquiries via phone, email, or in person with clear communication and support
Maintain a tidy and organized front desk area, including filing and clerical tasks such as proofreading and data entry
Support administrative tasks such as word processing, typing documents, and managing client communication

Requirements

Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
Experience answering phones on multi-line systems with professional phone reception skills
Demonstrated customer service skills with a friendly attitude and excellent client communication abilities
Knowledge of clerical procedures such as proofreading, data entry, and calendar management
Ability to manage time effectively while handling multiple responsibilities simultaneously
Personal assistant or front desk experience in a service-oriented environment is a plus

Join us as a Salon Concierge and become an integral part of creating memorable experiences for our clients while honing your administrative expertise in a lively, supportive atmosphere!

Pay: $13.00 - $15.00 per hour

Benefits:

Employee discount

Work Location: In person

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