Salon Assistant/Receptionist

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. The position is part time am or pm schedule. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities

Warmly greet clients, walk them to the proper station and inform assigned stylist of their arrival
Shampooing clients with a spa like experience
Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Offer beverages and chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Inform clients about new services and products
Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered
Maintain a tidy reception area and salon
Order business cards, brochures, products and stationery as needed

Skills

Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
Hands-on experience with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstances

Job Types: Full-time, Part-time

Pay: Up to $14.00 per hour

Benefits:

Employee discount
Flexible schedule
Professional development assistance

People with a criminal record are encouraged to apply

Ability to Commute:

Austin, TX 78756 (Required)

Ability to Relocate:

Austin, TX 78756: Relocate before starting work (Required)

Work Location: In person