Salon Assistant

Salon Assistant & Front Desk CoordinatorPosition Description, Compensation, Schedule & Employee Development Benefit

Position Overview

The primary objective of the Salon Assistant & Front Desk Coordinator is to work closely with the Salon Manager and Stylists to ensure the daily operations of the salon run smoothly, efficiently, and professionally.

This position is responsible for actively supporting the salon floor, anticipating the needs of Stylists and clients, maintaining a clean, organized, and welcoming salon environment, and providing exceptional customer service through scheduled reception desk coverage.

The employee is expected to contribute to a positive salon culture while maintaining professionalism, reliability, and a proactive attitude.

Compensation

Hourly Rate: $16.50 per hour

Additional Compensation: Tips

The employee is eligible to receive tips in accordance with the salon's established tipping practices. Tips are paid in addition to the employee's hourly wage.

Regular Work Schedule

Day

Schedule

Tuesday

11:30 AM – 7:00 PM (Reception Desk Coverage: 4:30 PM – 7:00 PM)

Wednesday

10:00 AM – 12:00 PM – Voluntary Employee Development Benefit (Off the Clock)12:30 PM – 8:00 PM(Reception Desk Coverage: 5:00 PM – 8:00 PM)

Thursday

12:30 PM – 8:00 PM (Reception Desk Coverage: 5:30 PM – 8:00 PM)

Friday

10:30 AM – 6:00 PM (Reception Desk Coverage: 4:30 PM – 6:00 PM)

Saturday

10:30 AM – 6:00 PM

Weekly Paid Hours: 37.5

Primary Duties & ResponsibilitiesSalon Floor Support

Remain actively engaged on the salon floor and anticipate the needs of Stylists and clients.
Assist Stylists to help maintain an efficient and timely workflow.
Shampoo and condition clients.
Blow-dry and style clients as permitted under Arizona law.
Prepare foils and materials for highlighting and color services.
Sweep and clean salon floors throughout the day.
Sanitize styling stations between clients.
Wash dishes and maintain cleanliness of common work areas.
Remove trash daily and replace liners.

Laundry & Organization

Wash, dry, fold and organize towels and salon linens.
Maintain an adequate supply of clean towels.
Organize work areas and maintain salon cleanliness.
Ensure salon supplies remain stocked and accessible.

Reception Desk Responsibilities

During designated reception coverage hours, responsibilities include:

Greeting clients professionally.
Answering incoming telephone calls.
Scheduling and confirming appointments.
Checking clients in and out.
Processing payments.
Assisting with retail sales.
Maintaining a clean and organized reception area.
Delivering outstanding customer service.
Supporting the Salon Manager and Stylists as needed.

Salon Operations

Monitor inventory levels.
Notify the Salon Manager when supplies are low.
Refill back-bar products.
Dust retail shelves at least twice weekly.
Clean and organize the salon refrigerator weekly.
Assist with additional salon projects as assigned.

Expectations

The Salon Assistant & Front Desk Coordinator is expected to:

Maintain a positive and professional attitude.
Arrive on time and ready to work.
Be proactive rather than waiting to be assigned tasks.
Anticipate the needs of Stylists, clients and the Salon Manager.
Maintain exceptional customer service.
Help Stylists remain on schedule.
Maintain high standards of cleanliness and organization.
Take ownership of assigned responsibilities.
Communicate professionally and respectfully.
Maintain a professional appearance consistent with salon standards.
Demonstrate honesty, integrity and reliability.
Work collaboratively with all members of the salon team.
Protect client confidentiality.
Represent the salon in a positive and professional manner at all times.

Employee Development Benefit (Voluntary)

As part of the salon's commitment to employee growth and professional development, eligible employees may voluntarily participate in the salon's Employee Development Benefit Program.

The purpose of this program is to provide educational opportunities for employees who wish to pursue a future career in cosmetology or another licensed profession within the beauty industry.

Participation in this program is entirely voluntary.

Participation:

Is not a condition of employment.
Is not required to maintain employment.
Is not directly related to the employee's current position.
Occurs outside scheduled work hours.
Is unpaid and off the clock.
May be discontinued by either the employee or the salon at any time.
Does not include productive work for the salon.

Scope of Practice During Employee Development

While participating in the Employee Development Benefit Program, the employee may:

Observe licensed cosmetologists.
Receive instruction in cosmetology theory.
Practice techniques on mannequin heads.
Learn sectioning, styling, haircutting theory, foiling, color placement and consultation techniques using mannequins.
Learn sanitation, infection control and professional standards.
Shampoo and condition clients as permitted under Arizona law.
Blow-dry, style, arrange and finish hair using non-chemical styling techniques as permitted under Arizona law.
Continue performing all assigned Salon Assistant and Front Desk duties.

Until the employee becomes licensed or otherwise legally authorized under Arizona law, the employee may not:

Cut or trim a client's hair.
Perform hair coloring, bleaching, toning or highlighting on clients.
Apply permanent wave, relaxer, keratin or other chemical treatments.
Perform any chemical service that alters the structure or color of the hair.
Represent themselves as a licensed cosmetologist.
Perform services that require a cosmetology license beyond those permitted by Arizona law.

Pay: $16.50 - $20.00 per hour

Benefits:

Opportunities for advancement

Work Location: In person