Receptionist/Administrative Assistant

Receptionist / Administrative Assistant

Vernis Nail Lounge & Lashes – Durham, NC

About Us

Vernis Nail Lounge & Lashes is a professional and welcoming salon dedicated to providing high-quality nail and beauty services. We pride ourselves on excellent customer service, a clean environment, and a friendly team culture.

We are currently looking for two reliable and motivated Receptionist / Administrative Assistants to join our team and help ensure our salon runs smoothly every day.

Job Summary

This position is the first point of contact for our clients, so providing excellent customer service and creating a welcoming atmosphere is essential.

The ideal candidate is organized, professional, and able to multitask in a fast-paced environment. In addition to front desk responsibilities, this role also supports daily salon operations, assists with customer concerns, maintains cleanliness in the reception area, and helps create simple social media content.

This position may also require opening or closing the salon depending on the schedule.

Key ResponsibilitiesCustomer Service

Greet and welcome customers in a friendly and professional mannerAnswer phone calls and assist clients with scheduling appointmentsCheck customers in and out and assist with paymentsOffer beverages and ensure customers feel comfortable during their visitHandle customer questions or concerns professionallyScheduling & Administrative Tasks

Manage the appointment calendar and ensure accurate bookingsConfirm upcoming appointments to help reduce no-showsPerform clerical duties such as data entry, filing, and document preparationMaintain accurate records in the scheduling systemSalon Operations Support

Maintain a clean and organized reception areaPerform spot cleaning when needed (wipe counters, organize waiting area, tidy front desk)Monitor and restock front desk suppliesSupport the team to ensure smooth daily operationsBusiness Support

Recommend salon services or retail products when appropriateTake photos or short videos of nail work for social media contentCreate at least one short promotional video per week for the salon’s social media platforms (Instagram, Facebook, or TikTok)Opening & Closing Duties

Open or close the salon when scheduledPrepare the front desk for the day and review appointmentsEnsure the salon is secured and organized at closingQualifications

At least 1 year of customer service experience preferredStrong communication and interpersonal skillsAbility to multitask in a busy environmentOrganized, responsible, and detail-orientedBasic computer skills (email, scheduling systems, office software)Comfortable using a smartphone for photos or short videosProfessional appearance and positive attitudeBilingual candidates are encouraged to applySchedule

Full-time or Part-time availableWeekdays and weekendsMust be reliable for opening or closing shiftsWork Environment

Friendly and supportive teamFast-paced salon environmentOpportunity to grow within the companyHow to Apply

Please submit your resume through Indeed.

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

Employee discountPaid time offProfessional development assistanceWork Location: In person