Receptionist

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. We’re looking for a polished, people-first receptionist to be the face of our front desk and keep operations running smoothly. What are salon owners looking for in a great Receptionist? Warmly greet customers Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor Process transactions and issue receipts General knowledge of retail products and the ability to make recommendation Manage the flow of customers between check in and the service Maintain cleanliness and sanitation of the front desk and lobby area Manage answering phone Inform customers about services Update customer records with contact information Assist stylists in maintaining salon cleanliness and sanitation Commitment to work a flexible schedule, including peak times Dedication to great customer service Ability to work in a fast-paced environment Ability to efficiently and effectively resolve customer issues Sounds good, right?

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