Receptionist

The receptionist is the first impression of the salon and plays an important role in creating a welcoming, high-end guest experience. The Receptionist / Guest Experience Coordinator will manage front desk operations, greet clients, assist with appointments, process payments, support salon flow, and help maintain a clean and professional environment. Welcome guests warmly and professionally Check clients in and out using salon booking/POS system Offer beverages and ensure guests feel comfortable Maintain a positive, luxury customer service experience Answer phone calls, texts, and online booking inquiries promptly Handle guest concerns professionally and notify management when needed Previous receptionist, customer service, or salon/spa experience preferred Strong communication and multitasking skills Friendly, polished, and professional appearance Comfortable using computers, iPads, booking systems, and POS systems Ability to work in a fast-paced environment Strong attention to detail and organization Reliable, punctual, and team-oriented English fluency required; Vietnamese speaking is a plus No excessive phone use during work hours Must remain attentive at the front desk Must maintain professionalism on social media and in the workplace Must arrive on time and ready for shift Must treat all guests and team members respectfully Luxury hospitality mindset is required

Create an account to see the full posting, access our search engine, and more.