Job Description:
We are seeking a polished, professional Front Desk Receptionist for a luxury barbershop.
This role is perfect for someone who thrives in a fast-paced, upscale environment and enjoys creating an exceptional first impression while keeping front desk operations running smoothly.
Responsibilities:
Greet clients warmly and deliver a high-end customer service experience from check-in to checkout
Manage appointment scheduling, phone calls, online bookings, and client communications
Handle POS transactions, cash management, and daily front desk operations
Maintain a clean, organized, and welcoming reception area
Assist with product recommendations, retail sales, and merchandising support
Coordinate with barbers/stylists to ensure smooth daily workflow and client satisfaction
Monitor inventory levels for front desk and retail products
Support administrative tasks such as record keeping, client profiles, and basic bookkeeping
Help promote services, special offers, and customer loyalty programs
Skills:
Excellent customer service and interpersonal communication skills
Previous receptionist, front desk, hospitality, or customer service experience preferred
Strong organizational skills and attention to detail
Comfortable managing appointments, multitasking, and working in a busy environment
Experience with POS systems, booking software, and cash handling
Professional appearance and positive attitude
Bilingual or multilingual skills are a plus
Ability to work efficiently while maintaining luxury-level service standards
This opportunity is ideal for someone who loves client interaction, values professionalism, and wants to grow within the beauty and grooming industry. If you’re energetic, organized, and passionate about creating outstanding guest experiences, apply today to join our vibrant Columbia team!
Pay: $15.00 - $20.00 per hour
Benefits:
Flexible schedule
Work Location: In person
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