Versus Salon is in search of a salon administrator that is ultra-organized, gets excited by numbers and loves to interact with people. Flexibility to work within a dynamic salon environment. In addition, this position incorporates day-to-day business operations such as daily cash balancing, attendance scheduling, and time management with a focus towards process improvements. This individual acts as a liaison between the salon and managements for many reoccurring operational processes.
Core Responsibilities/Essential Function
Manage systems and procedures for salon daily cash balancing and overseeing all aspects of general salon coordination.
Maintains confidentiality in all aspects of client, staff, and salon business information.
Correspondence to all inquiries via telephone, all social media, email and web inquiries regarding salon services and appointments.
Coordinate and maintain records for staff, budget preparation, monthly and quarterly.
Maintain and create all marketing. Developing in-salon promotions and advertising as scheduled.
Maintain retail supply and monitor inventory weekly to provide purchasing needs.
Manage all marketing and social media accountants.
Maintaining all client scheduling, client inquiries, confirming services and verifying correct time being allotted for services.
Additional Responsibilities
Knowledgeable about various hair care products we retail and giving clients useful advice about the products.
Maintain a welcoming reception area by cleaning and restocking amenities as required.
Provide accurate and timely responses to all guest requests ensuring complete customer satisfaction.
Regularly attend and participate in ongoing training and team meetings, some travel may be required. Notification of employee birthdays and anniversaries.
Requirements
Functional Computer knowledge of Mac and willingness to learn salon software.
Excellent work ethic and telephone skills.
Ability to remain composed and focused in a fast-paced environment that is client focused with excellent interpersonal, communication, listening and customer service skills.
Professional appearance and demeanor.
Enjoy working with people and possess a friendly and outgoing personality.
Flexibility to work a variety of shifts including special events.
Proficient in Social Media outlets.
Marketing experience a plus.
Required Qualifications & Skills
Organized and responsible
Data entry skills
Proven attention to detail
Flexibility and a team-player mentality
Ability to maintain confidentiality
Adept multi tasker and ability to complete tasks within strict timelines
Strong learning inclination; able to learn and use computer programs, new services, and Versus Salon verbiage
Strong computer skills; working knowledge of Microsoft Office (Word, Excel, Outlook)
Excellent verbal, written, and visual communication skills
Demonstrated critical thinking and problem-solving skills
Desired Qualifications & Skills
Advanced knowledge of Microsoft Office (particularly Excel)
Previous experience with administration-related work
Must be able to perform the essential functions of the job with or without reasonable accommodation
Job Type: Part-time
Pay: $13.50 per hour
Benefits:
Flexible schedule
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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