Nail Salon Receptionist

Job Summary

Join our vibrant team as a Nail Salon Receptionist, where your energy and enthusiasm will set the tone for an exceptional customer experience.

In this dynamic role, you will be the first point of contact for clients, managing appointments, answering inquiries, and creating a welcoming atmosphere. Your proactive approach and excellent communication skills will ensure smooth daily operations and foster client loyalty. This paid position offers an exciting opportunity to be part of a thriving beauty environment that values professionalism, friendliness, and efficiency.

Duties

Greet clients warmly upon arrival and provide outstanding customer service to ensure a positive salon experience
Schedule appointments accurately using the salon’s POS (Point of Sale) system, managing bookings efficiently
Answer all incoming phone calls with professionalism, providing information and assisting with appointment scheduling or product inquiries
Upsell salon services and retail products to enhance client satisfaction and increase sales opportunities
Conduct product demos when introducing new nail care items or promotional offers to clients
Maintain organized merchandising displays and ensure retail shelves are stocked with popular products
Handle cash transactions, process payments through POS systems, and perform basic retail math for accurate cash handling
Manage inventory by stocking supplies, tracking product levels, and assisting with merchandising efforts
Supervise junior staff or trainees as needed, ensuring they follow proper procedures and uphold salon standards

Qualifications

Previous experience in retail sales or customer service roles, preferably in a beauty or grocery store environment
Supervising experience is a plus, demonstrating leadership capabilities and team management skills
Bilingual abilities are highly valued to serve diverse clientele effectively
Strong phone etiquette with clear communication skills to handle inquiries professionally
Knowledge of POS systems, cashiering procedures, and retail math for accurate transactions
Ability to perform basic math calculations quickly and accurately for cash handling and sales processing
Excellent interpersonal skills with a friendly demeanor and strong communication abilities
Familiarity with merchandising techniques, product demos, upselling strategies, and stock management practices

Join us in creating memorable experiences for every client while advancing your career in a lively, supportive environment!

Pay: $18.16 - $20.49 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person