Job Summary:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Work days: Saturday & Sunday
Duties:
Greet and welcome clients with a warm and friendly demeanor
Provide outstanding customer service, ensuring all client needs are met
Schedule appointments and manage the salon calendar effectively
Answer phone calls, emails, and provide accurate information to clients regarding services, availability, and pricing
Assist in maintaining the salon's clean and organized appearance
Process payments and handle transactions accurately
Collaborate with other team members to ensure a seamless experience for clients
Stay informed about salon services and promotions to effectively communicate them to clients
Resolve any customer complaints or concerns in a professional and timely manner
Experience:
Previous experience in a similar customer service role, preferably in the beauty, wellness, or hospitality industry a plus but not required.
Excellent communication and interpersonal skills
Exceptional organizational and time management abilities
Strong problem-solving skills and ability to handle difficult situations gracefully
Proficient with computer systems
Ability to work in a fast-paced environment while maintaining a high level of professionalism and attention to detail.
We offer a competitive salary, a supportive team environment, and opportunities for growth within our company. If you are enthusiastic, polished, customer-focused, and thrive in a luxury setting, we would love to hear from you.
Base Pay: From $15.00 per hour
Work Location: In person
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