To provide each guest with outstanding and personalized customer service, while providing facials, and waxing, with a high skill set.
* The ability to perform all types of skin care facials, and waxing services with knowledge and high skill set.
* Must be able to initiate and engage in conversations in a professional and friendly manner.
* Holds strong understandings of all skin types with the ability to analyze the skin and suggest retail products for home care.
* Must be able to work well with others and as a team.
* Participate and attend all education classes and staff meetings.
* Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
* Provide consistent professional treatments as directed in training classes and accepted certification practices.
* Properly care for equipment and products used.
* Communicate and describe in an articulate manner the spa offerings.
* Ability to compare the different services on the menu.
* Recommend and up-sell services at the spa facility on property.
* Handle guest questions and concerns with professionalism and courtesy.
* Respond to guest requests immediately, accurately, and appropriately.
* Understand the importance of a commitment to continuing education.
* Ability to work unsupervised for an extended period.
* Uphold all protocols for set-up and cleanliness of treatment rooms including extensive in-between client cleaning procedures.
* Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude.
* Comfortable around guests who may be in a state of undress.
* Maintain a clean, safe, stocked, and well-organized work area.
* Follow all guidelines established by the governing state board.
* Understands the importance of punctuality and work readiness.
* Maintains well-maintained spa appearance.
* Assisting all areas of the spa operation as directed by management.
* Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to meet the needs of the facility.
* Must be 21 years of age or older.
* High School Diploma or equivalent.
* Proper training and certificates for service provided. (Must be able to produce certifications upon hire).
* Two years experience in a hotel or resort preferred.
* Fast-paced environment.
* Must have enthusiasm and possess excellent customer skills.
* Experience in administering treatments to male and female guests in a professional manner.
* Understand and follow Blood Born Pathogen procedures.
* Excellent reading, writing and oral proficiency in the English language.
* Able to lift up to 10 lbs.
* Able to stand for a long period of time (up to an average 10-hour shift).
* Able to work the entire shift in a mask and other-directed protective wear.
Wage: “This position is Commission Only”
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