Pay: $16.50/hr - $18.00/hr To further our community mission, InSPArations is looking for a part-time Manager / Spa Coordinator to oversee client and staff engagement via updated business protocols, day-to-day processes, staff management and development, and team-oriented interventions. When on duty, the Spa Coordinator will operate as an on-site receptionist and will report directly to the salon owner to ensure a cohesive brand image and mission. Greet clients in a friendly and professional mannerFacilitate appointment booking, cancellations, and rescheduling requests in our online booking systemProvide information to clients regarding spa services, packages, and promotionsAssist clients in selecting appropriate spa treatments based on their needs and preferencesAccurately process various payment methods including cash transactionsMaintain cleanliness and organization of the reception area and retail displaysAnswer customer inquiries, complaints, and feedback promptly and professionallyManage phones, emails, business messenger accounts, and all other client communication methodsCollaborate with the InSPA team to create a positive and relaxing environmentFacilitate inventory management, including supplier communications, product orders, stocking, and supply trackingCreate a monthly schedule for all front desk staffOversee all company ads, graphics, photos/videos, social media posts and interactions, and email campaigns along with the InSPA Marketing TeamOrganize weekly 1-on-1 meetings with the Marketing Coordinator to draft and plan media marketing strategiesOrganize monthly Front Desk Staff meetings to engage in company training and ensure cohesive communication measuresDraft and implement employee documents and expectationsCover additional front desk shifts as neededQualifications: For more information about our salon and services, visit www.insparations1.com.
Create an account to see the full posting, access our search engine, and more.You're just 60 seconds away from your new Creativeloft account.