Male - Spa Attendant(full-time)

**Specific Job Functions:**

* Supervise Spa/Salon staff to ensure they adhere to and enforce company, as well as Spa and Salon policies, practices and procedures while being alert to their duties and responsibilities.
* Instruct new hires and employees on expectations and responsibilities for each role.
* Order products for back bar and amenities.
* Prepare schedules for spa attendants and maintain time-off requests.
* Check guests in and out of spa/salon facility.
* Provide tours of locker room and wet areas to all guests.
* Provide beverages, towels, robes, and slippers to guests.
* Provide exceptional customer service and assist guests with any questions.
* Ensure all services are completed promptly in time allotted.
* Provide professional and courteous behavior to all guests and employees.
* Discard soiled linen as well as folding and restocking of clean linen as needed.
* Pick up linen from dock as needed.
* Push and pull linen carts to appropriate areas.
* Stock water and juices in spa area.
* Oversee guests’ needs in the gym by providing water in the cooler, bottled water and offering iced towels.
* Monitor the gym for cleanliness and reorganize weights and other equipment.
* Maintain the overall appearance of the spa/salon.
* Perform other job related duties as deemed necessary for the success of the department.

**Qualifications:**

* Two to five years customer service experience with at least one year of spa fitness experience preferred.
* Must have flexible schedule.
* Excellent communication skills a must.
* Basic knowledge of Microsoft Office Excel, Word and Outlook preferred.
* Able to communicate in English both verbal and written form.
* Bi-lingual helpful.
* Basic knowledge of spa software preferred.
* Knowledge of basic office equipment including multi-line phone system, fax and copy machine preferred.
* Ability to multi-task and handle a fast-paced work environment.