Luxury Salon Experience Coordinator

Work in an upbeat, culture-centered luxury salon environment.Mentorship & Training to develop leadership and business management skills.Opportunities for career growth, increased responsibilities, and bonuses based on performance.Access to educational resources, business development training, and leadership coaching.A chance to be part of a team that fosters excellence, teamwork, and growth. Ensure a 5-star luxury experience for all guests.Be the first and last point of contact for clients, setting the tone for their visit.Manage guest communications, including returning voicemails, emails, and social media inquiries promptly.Maintain a welcoming and professional environment that aligns with Salon Halo’s high standards.Assist stylists with guest resolutions, ensuring satisfaction and retention. Support the Luxury Salon Manager in executing marketing initiatives and local events.Represent Salon Halo in the community, fostering relationships and brand reputation.Assist in creative innovations and salon growth strategies. 2+ years in a high-performance, fast-paced environment (hospitality, retail leadership, or operations)Experience leading, coaching, or influencing others in a professional settingDemonstrated ability to hit goals, KPIs, or performance metricsPassion for the beauty industry and luxury guest experiences.Strong ability to multitask, stay organized, and manage time effectively.Self-motivated, forward-thinking, and eager to grow into a larger leadership role.Exceptional communication skills and ability to hold others accountable through education, coaching, and inspiration.Tech-savvy with the ability to quickly learn salon management systems.Positive attitude, teamwork-oriented, and adaptable in a fast-paced environment.Availability to work a full day on Mondays, Thursdays, and Saturdays.Flexibility to work evenings and weekends (Fridays & Saturdays)What Success Looks Like in This Role (First 90 Days): You take ownership of front desk operations and elevate consistency in guest experienceYou confidently support stylists in improving booking, retention, and productivity metricsYou begin participating in coaching conversations and team accountability (with leadership support)You identify opportunities for operational improvement and help implement solutions

Create an account to see the full posting, access our search engine, and more.