Job perk: get monthly incentive services & exclusive deals on luxury retail! You and your team’s energy plays an integral part in delivering exceptional guest care whether the guest is here for a spa or salon experience or to browse our retail boutiques. You will be responsible for the day-to-day spa and salon operations at the location level. Keeping track of inventory, and understanding when/how to order more.Demonstrating a professional and dependable attitude at all times—the staff will follow your lead.Organizing and supervising team member schedules.Ensuring the team members are informed of company policies, procedures, incentive plans & goals.Responding to, and resolving customer concerns in a timely manner with grace and professionalism.Collaborating with managers company wide to reach financial goals, elevate customer satisfaction, and create the best working environments for staff.Driving revenue by encouraging service upsells and product sales. Benefits
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