At HB & Co, our Massage Therapists provide exceptional therapeutic body work while maintaining the highest standards of professionalism, cleanliness, client care and confidentiality. Therapists are expected to create a welcoming, safe and healing environment while supporting the daily operations and values of our salon and spa. Perform massage services according to licensure, training and spa protocol Conduct thorough client consultations and review health histories prior to services Customize treatments based on client needs, preferences and contraindications Educate clients on aftercare, wellness recommendations and treatment plans for returning visits Maintain professional boundaries and uphold ethical standards at all times Arrive prepared and on time for scheduled appointments, allowing time for perfecting your workspace and prepping for your treatments each day Reviewing schedules daily and arriving early to prepare treatment rooms Maintaining accurate client records and treatment notes Assisting with laundry duties and stocking shared spaces as needed Supporting front desk staff with client flow and communication when appropriate Promoting services and retail products in an educational, non-pressure manner Participating in staff meetings, trainings, and continuing education opportunities Upholding HB & Co’s mission, culture and standards of excellence Employees are expected to embody these values in every interaction and contribute positively to our salon and spa culture
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