HB & Co Salon and Spa
Massage Therapist Job Description
Full Time or Part Time
FT: 55% commission, 21+ hours weekly
PT: 50% commission, under 21 hours weekly
This is averaged quarterly to allow for flexibility for time off.
Discounted services and products
At HB & Co, our Massage Therapists provide exceptional therapeutic body work while maintaining the highest standards of professionalism, cleanliness, client care and confidentiality. Therapists are expected to create a welcoming, safe and healing environment while supporting the daily operations and values of our salon and spa.
Essential Duties & Responsibilities
Client Care:
Perform massage services according to licensure, training and spa protocol
Conduct thorough client consultations and review health histories prior to services
Customize treatments based on client needs, preferences and contraindications
Educate clients on aftercare, wellness recommendations and treatment plans for returning visits
Maintain professional boundaries and uphold ethical standards at all times
Arrive prepared and on time for scheduled appointments, allowing time for perfecting your workspace and prepping for your treatments each day
Treatment Room Cleaning & Sanitization
Massage Therapists are responsible for maintaining a clean, sanitary and welcoming treatment environment
Responsibilities Include:
Sanitize face cradle, table, oil bottle, any tools used, stool and all high-touch services in between each client
Changing linens between each client
Sweep and spot clean treatment rooms floors as needed throughout the day
Restock treatment rooms with linens, oils and supplies as needed throughout each shift
Participate in opening and closing cleaning duties
Follow all State Board sanitation regulations and HB & Co cleaning protocols
Report damaged equipment or maintenance concerns promptly
Daily Operations
Therapists are expected to contribute to the smooth operation of the salon and spa by:
Reviewing schedules daily and arriving early to prepare treatment rooms
Maintaining accurate client records and treatment notes
Assisting with laundry duties and stocking shared spaces as needed
Supporting front desk staff with client flow and communication when appropriate
Promoting services and retail products in an educational, non-pressure manner
Participating in staff meetings, trainings, and continuing education opportunities
Upholding HB & Co’s mission, culture and standards of excellence
HIPPA & Client Confidentiality
All Massage Therapists are expected to maintain strict confidentiality regarding client information.
Employees Must:
Protect all client health information and personal information from unauthorized disclosure
Never discuss client information with anyone not directly involved in their care
Secure paper files and electronic records according to salon and spa policies
Access client information only as necessary to perform job duties
Immediately report any suspected privacy breaches or security concerns to management
Follow all applicable federal and state privacy regulations, including HIPPA where applicable
Failure to maintain confidentiality may result in disciplinary action up to and including termination
Professional Standards
Massage Therapists are expected to:
Maintain an active massage therapy license in the state of Indiana
Carry professional liability insurance *** Review this with our insurance agent***
Present a polished, professional appearance consistent with HB & Co standards. Work shirts will be provided upon employment and annually afterwards. Black pants and closed-toed shoes required
Communicate respectfully with clients and coworkers
Maintain healthy workplace boundaries and contribute to a positive team culture
Refrain from discrimination, harassment, gossip or unprofessional conduct
Opening Duties
Turn on treatment room warmers, music and equipment stocked with hot towels
Ensure treatment rooms are fully stocked and sanitized
Check laundry supplies and linens
Review daily schedule and client notes
Prepare common areas for guest arrival
Closing Duties
Complete all treatment notes before leaving
Sanitize treatment rooms and equipment
Remove all linens and start laundry as assigned
Restock supplies for the following day
Turn off equipment, lights, and secure treatment rooms
Complete any assigned closing checklists
Qualifications
REQUIRED
Active Indiana Massage Therapy License
CPR certification
Strong communication and interpersonal skills
Knowledge of anatomy, contraindications and therapeutic techniques
Commitment to cleanliness, professionalism and client-centered care
PREFERRED
Experience in spa, wellness, or therapeutic settings
Trainings in specialty modalities, such as
-deep tissue
-trigger point
-prenatal
-myofascial release
-lymphatic drainage
-hot stone
-migraine or headache therapy
HB & Co Expectations
We believe every guest deserves exceptional care and every team member deserves a supportive, peaceful workplace. We Value:
Professionalism
Compassion
Intuition
Integrity
Teamwork
Cleanliness
Continuous Growth
Creating a luxurious and welcoming experience for every guest
Employees are expected to embody these values in every interaction and contribute positively to our salon and spa culture
Salon Email:
Heidi Krock
Phone: 260-579-7779
Email:
Brandy Tellez
Phone: 260-515-1393
Email:
Brandy Tellez ___________________________________________
Date ________________________
Pay: $50.00 - $55.00 per hour
Benefits:
Continuing education credits
Employee discount
Flexible schedule
Professional development assistance
Work Location: In person
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