Please email all resumes to [email protected]
Key Responsibilities
Client Experience & Hospitality: Warmly greet clients upon arrival, manage check-in/check-out processes, and deliver outstanding customer service in person and over the phone.
Operations & Scheduling: Oversee appointment bookings, maintain appointment schedules for stylists, answer inquiries, and ensure smooth front-desk workflow throughout the day.
Collaborative Leadership: Work closely and collaboratively with salon ownership to execute the salon's vision, follow established protocols, and align operational decisions with business goals.
Financial & POS Management: Accurately handle point-of-sale (POS) transactions, process payments, manage daily cash drawer reconciliations, and handle opening/closing procedures with integrity and discretion.
Problem Solving & Initiative: Autonomously address daily operational hiccups, multitask efficiently in a fast-paced environment, and exercise sound judgment while maintaining clear communication with management.
Retail & Inventory Support: Assist with retail product sales, maintain an organized reception and retail area, and help track stock levels.
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