We are looking for a Salon Receptionist/Assistant to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
Warmly greet clients, inform assigned stylists of their arrival
Schedule appointments on salon software
Answer phone calls in a timely manner
Process transactions (cash and credit cards) and issue receipts
Chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Cross-sell services and products when appropriate
Maintain a tidy Salon
Various Salon Duties - Cleaning stations ,Doing Laundry
Skills
Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
Hands-on experience with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstances
High School diploma
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
Flexible schedule
Education:
High school or equivalent (Required)
Experience:
Customer Service: 1 year (Required)
Work Location: In person
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