Guest Services Coordinator

Requirements & Qualifications: 1 year minimum Client Services experienceTakes pride in personal presentation and attention to detailFull-time availability preferredPart-time availability OKOne weekend day and some evenings requiredComputer proficiencyWell-developed verbal communication skillsA positive, upbeat, and personable demeanorStrong organizational skills and ability to multi-taskA passion for the Beauty Industry a plusMust be dependableEssential Duties & Responsibilities: Ensure clients receive the highest level of quality service in all points of contact: in the store, over the phone, and via electronic communicationGreeting clients and checking them in for appointmentsOpening cash registers and preparing the salon for the dayScheduling appointments and partiesAppointment Book ManagementAppointment ConfirmationsTaking payment for services & productsMaintaining a pristine guest reception area, exhibiting strong attention to detail in presentation and cleanliness standardsThe Guest Services Coordinator ensures that exceptional luxury service standards and hospitality are consistently communicated to all customers through all customer contact points, including in-person and over the telephone. You will be responsible for hospitality services as it relates to in-store client experience. Join the Shear Ego team and find a career filled with strong compensation, opportunity for advancement, and support for professional growth.

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