Guest Relations Coordinator

Where hospitality meets purpose.

Gervais Salon & Day Spa is a full-service hair salon and natural wellness spa with two beautiful locations in Eugene. As a proud AVEDA partner, we are committed to holistic beauty, environmental responsibility, and creating extraordinary experiences for every guest who walks through our doors.

If you’re looking for a role where you can truly make an impact, on people, your community, and the planet, this could be your next role.

The Heart of the Guest Experience

Our Guest Relations Coordinators (GRCs) are the heartbeat of Gervais.

This is not just answering phones or booking appointments. It’s about:

Cultivating meaningful guest relationships
Leading with compassion and professionalism
Supporting stylists and spa providers
Creating seamless, elevated guest experiences
Maintaining calm, organized energy in a fast-paced environment

This is a multi-faceted role with real opportunities for personal and professional growth. We value kind, direct leadership and coaching, and we are committed to a culture where people feel supported, seen, and empowered.

What We Offer

Retail & service discounts
Performance reviews with wage increases at 6 months, 1 year, and annually thereafter
Paid sick time after 90 days
Paid vacation after 1 year
Growth opportunities within a respected, established company

Your Skill Set

You are:

An excellent communicator (written & verbal)
Resourceful with strong problem-solving skills
Comfortable and competent with technology
Energized by helping people all day, every day
Organized and able to thrive in a fast-paced environment
A collaborative team player
Eager to grow, learn, and take feedback

Basic Requirements

Minimum 1-year commitment
Availability for retail hours including days, evenings, weekends, and special events
Must be available weekends
Previous retail or guest services experience preferred (beauty industry experience a plus)

Our schedule is created seasonally, with availability submitted prior to each University of Oregon quarter.

How to Apply

Please submit your resume through this posting or apply via our website at gervaiseugene.com.

Pay: From $16.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Vision insurance

Work Location: In person