Ruby & Clover is growing, and we're looking for our next Guest Experience Specialist!
This role is perfect for someone who lights up around people, has a natural sales instinct, and wants to be the driving force behind our front desk and client experience. Turning every guest interaction into a chance to recommend the right service or product.
The role at a glance:
Greet and connect with guests to create a welcoming, memorable visitActively sell services and boutique products through personalized recommendationsSupport rebooking, follow-ups, and client retention to keep guests coming backManage our online boutique orders and help grow digital salesAssist with front desk operations. Checkout, scheduling, questions, etcCollaborate with our Brand Strategist on promotions and eventsKeep our space organized, inviting, and on-brandPitch in on social media and marketing when needed
We're looking for someone who is:
Friendly, approachable, and genuinely enjoys helping people feel their bestA confident, natural salesperson who isn't afraid to recommend a product or upsell a serviceA strong communicator with sharp interpersonal skillsDetail-oriented, self-motivated, and a great critical thinkerExperienced in customer service, sales, or beauty (a plus)
The details: Rochester, MI — in-person. 30 hours per week. $16–$18/hour plus quarterly bonuses tied to sales performance. 401K eligibility, salon and boutique discounts. Some evenings/weekends required for events.
Ready to apply? Email your resume to [email protected]. Tell us why you'd be a great fit, we'd love to hear your story.
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