Guest Care Coordinator

Great customer service is an art, and we are seeking artists. The goal at Natural Alternatives SalonSpa is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit for Natural Alternatives SalonSpa.

What you will do:

Attend to guests' every need
Educate guests on Natural Alternatives services and Aveda products
Efficiently check guests in and out
Speak to guests on the phone with courtesy and knowledge, scheduling appointments
Pre-booking guests
Use our Point-of-Sale software to check guests out
Maintain a balanced cash drawer
Maintain a clean and organized facility
Assist in every aspect of salon daily activity

What success looks like:

Happy, satisfied and well-educated customers
Meeting and/or exceeding service, retail, and retention goals
You are a person your team knows they can count on
Your work area is in constant pristine condition
Cash drawers / Daily reports are balanced

Position Requirements:

Part Time 15-20 hours/week
Some evening and weekend availability
Ability to stand for long periods of time
Professional appearance and demeanor

If this describes you, then let's start the journey to see if Natural Alternatives SalonSpa is the place for your career to find its full potential.

Pay: From $14.00 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

Employee discount

Application Question(s):

We are open 7 days per week. Are there any days or times that you are not available to work? Please explain.
Please tell us why you would be a good fit for this position and our team.
Besides a paycheck, what motivates you to do a good job?

Work Location: In person