Grooming Salon Leader

This includes overseeing daily operations of the salon, training and coaching staff, and providing exceptional customer service to all pet parents and their dogs.Essential Duties and Responsibilities (Min 5%)As a Salon Leader, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:Maintain regular and predictable attendance.Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.Take the initiative to support selling initiatives (TEAM):Thank the CustomerEngage with the customer and/or petAdvise products or servicesMake it MemorableSalon Leaders are required to perform a combination of the following duties throughout their day. Coaching and guiding the salon team to grow the business, team productivity and customer satisfaction.Provide professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniquesSafe Pet Handling – review grooming SOP’s annually with all current and new salon team members and retain a signed copy for records.Always Demonstrating Professionalism and coaching professionalism amongst the salong teamEquipment Handling and MaintenanceEnsures the safety and well‑being of animalsInspects animals for external signs of parasites, disease or injury and reports findings to pet owners.Practice Safety and Sanitization protocolsSanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.Maintains records of all pet clients to include services provided and vaccination records.Operate computer as needed.Recovery of store, if needed.Ensure the safety and well‑being of live animals. Sanitize and maintain holding tanks and care for live animals as requiredComplete all documentation associated with any of the above job dutiesEnforce and follow all salon policies and procedures.May also be required to perform other duties as assigned.Required QualificationsExperience: Must demonstrate knowledge and skills in the grooming industry with a minimum of 2+ years experience grooming pets under the leadership of a professional groomer. Must be comfortable working with dogs and cats. Any suitable combination of education and experience will be considered.

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