Front Desk/ Social Media Coordinator for Aveda Salon

Salon Aken is an Aveda concept salon in Andersonville, Chicago, known for elevated guest experiences, professionalism, and a welcoming, well-organized environment. We’re looking for a Front Desk Coordinator who is warm, reliable, detail-oriented, and takes pride in creating a great first and last impression for every guest.

This role is perfect for someone who loves hospitality, thrives in a busy environment, and enjoys being the heartbeat of the salon.

Greet guests with warmth and professionalism (in person + phone)
Manage scheduling, confirmations, and guest flow with accuracy
Check guests in and out; handle payments and retail support
Maintain a clean, organized, and welcoming front desk area
Communicate clearly with service providers to keep the day running smoothly
Support retail sales and guest education
Assist with basic salon marketing, including:
Posting on social media (Instagram, TikTok & all availble platforms)
Helping create or support promotional emails regulrly (We use Canva)
Handle guest concerns calmly and professionally
Be a positive, reliable team player who supports salon culture

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What We’re Looking For

Strong hospitality and communication skills
Organized, detail-oriented, and dependable
Comfortable multitasking in a fast-paced environment
Calm under pressure with a positive attitude
Professional appearance and punctuality
Team-first mindset and growth mentality
Basic skills in social media posting and supporting promotional emails
Previous salon, spa, or hospitality experience is a plus (but not required)
Ownership & Initiative: We value team members who 'see it and own it.' Whether it’s perfecting a retail display or capturing a creative social media moment, you have the autonomy to take action without waiting for direction
Self-Starter Mentality: You don’t wait for a to-do list. You take pride in the salon’s appearance and guest experience, proactively jumping in to reset the space or assist a teammate whenever you see a need
"Proactive Professionalism: A natural 'doer' who anticipates guest needs and maintains our high standards of cleanliness and organization through consistent, self-directed initiative."

Why Salon Aken

Supportive, respectful team culture
Beautiful Aveda concept salon environment
Clear expectations and training
Opportunity to grow within the salon
A role where your presence truly matters to the guest experience

Location: Andersonville, Chicago
Schedule: Part-time or Full-time (to be discussed)
Compensation: Hourly + potential incentives (based on experience)

If you love hospitality, organization, and being part of a professional, people-first salon, we’d love to hear from you.

Apply with your resume and a short note about why this role interests you at Salon Aken. To be considered, please also include:

Your Social Media Handles: Show us your aesthetic! (Instagram/TikTok/Portfolio).
Examples of Your Work: If applicable, tell us about a campaign, a post, or a graphic you’ve created that you’re proud of.

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
Employee discount
Flexible schedule
Paid time off

Work Location: In person